Public Safety Communications (PSC) requires comprehensive AV equipment refresh in two training rooms used by PSC. The current equipment is outdated, inoperable, and significantly hinders the effectiveness of training for our Public Safety Communications call takers.
Training Room A:
The projector is dim and undersized and cannot focus properly, making it difficult for students to see the displayed content. The room’s audio system is no longer fully functional, with the central speakers not working. The small, external speakers unable to provide an adequate level of audio that students need to listen to and hear sample emergency calls and other training content.
Training Room B:
The goal for this room is to create a larger, more immersive Computer Aided Dispatching (CAD) workspace. The current setup is limiting and only supports 1-2 students at the CAD workspace, which hinders training scenarios and collaboration. Instructors also cannot effectively model call taking or review recorded video calls because all participants are unable to view the same information simultaneously. Additionally, the AV lectern is inoperable, and the TV panel on the whiteboard wall does not communicate with the system.
PSC recommends awarding the scope of work to Visionality for the total amount of $120,911 to upgrade Training Rooms A & B.
Failure to approve this request will require PSC to continue to use the training rooms in their current states, which could continue to hinder the training process in producing well-trained PSC responders.
The City is authorized to purchase from a cooperative purchasing program with another local government or a local cooperative organization pursuant to Chapter 271 Subchapter F of the Texas Local Government Code and by doing so satisfies any State Law requiring local governments to seek competitive bids for items. (TIPS Contract No. 230105 and City of Plano Contract No. 2025-0558-O)