On June 27, 2022, City Council approved the purchase of a three-year agreement with Solid Border to provide Rapid 7 Log Management Solution in the amount of $203,790 for FY 21-22, $213,990 for FY 22-23, and $224,700 for FY 23-24 through DIR-TSO-4365 for a total estimated amount of $642,480.

Technology Solutions recommends renewal of Rapid7 Log Management Solution. In June 2022, staff conducted research across multiple cooperative contracts to identify vendors capable of providing the required cybersecurity services. Quotes were requested from several vendors under multiple DIR cooperative contracts, and Solid Border was determined to offer the best value for the City of Plano.

Since June 2022, this service has provided 24/7/365 detection and response through a dedicated crew of specialized engineers, acting as an extension of our security team and has played a critical role in defending the City of Plano’s environment against advanced threats, enabling our internal security team to focus on other high-priority initiatives.

The solution continues to deliver:

• Advanced implementation components and services that enhance our overall security posture
• Enhanced technology and professional coverage that support a multi-layered defense strategy
• Cost savings through efficiency gains and reduced incident response times

If this request is not approved, Technology Solutions would lose the ability to efficiently detect, respond to, or monitor internal and external threats at the scale and speed required to protect City assets. Given the ongoing need to safeguard critical systems and data, we recommend this renewal be considered a high priority in continuing the City of Plano’s commitment to advanced cybersecurity capabilities.

The City is authorized to purchase from the State Contract list pursuant to Chapter 271 Subchapter D of the Texas Local Government Code and by doing so satisfies any State Law requiring local governments to seek competitive bids for items.  (Contract No. DIR-CPO-4850 and City of Plano Contract No. 2025-0557-OR)

Funding for this item is available in the 2024-25 Technology Solutions Fund. This request is to approve a one (1) year contract for the purchase of Rapid7 Log Management Solution in the estimated amount of $259,680 which will leave a remaining balance of $102,991 for other maintenance and support expenditures in the 2024-25 Information Security Budget.

Approval of this item supports the City's Strategic Plan Critical Success Factors of an Excellent, Innovative, and Accountable City Government.