This professional services role focuses on enhancing, customizing, and supporting Tableau dashboards and broader business intelligence (BI) solutions to meet the City of Plano's data and reporting needs. Key responsibilities include developing and maintaining dashboards, integrating data sources, optimizing data models, and supporting strategic data initiatives across departments. Tempered Insights has played a crucial role in advancing the city's BI capabilities, including the delivery of impactful dashboards and performance reporting tools, such as the recent Fiscal Roadmap Overview dashboard, demonstrating their expertise in managing complex data environments and delivering value through clear, actionable insights.
Failing to contract with Tempered Insights poses a significant risk to the city’s ongoing business intelligence efforts. The availability of professionals with deep knowledge of Tableau development, data integration, and BI strategy is limited. Without Tempered Insights’ support, the city risks delays and reduced quality in key projects involving data analytics, such as performance dashboards, budget tracking, and operational reporting, potentially leading to inefficiencies, missed opportunities, and reduced visibility into critical departmental metrics.
Approval of this role ensures uninterrupted support for departments that rely on data to drive decisions and promotes continued progress toward data transparency and operational efficiency.
The city is exempt from the competitive bid process for this purchase as allowed by Texas Local Government Code Chapter 252 Subchapter B Section 252.022(a)(4). (City of Plano Internal Contract No. 2025-0357-X)