The City previously awarded another firm to complete this project on February 28, 2022. At mutual agreement of the parties, work was unable to proceed on that contract and the City is recommending approval of the expenditure for contracting with DELTAWRX. DELTAWRX Management Consultants has been selected to provide the requested services for the Police Records Management System (RMS) project, beginning with initial needs assessment and persisting through the project closeout. The best and final offer price from DELTAWRX for all agreed-upon deliverables was $395,987.00
The Records Management System (RMS) with automated field reporting (AFR) capabilities is the police department’s most critical internal database application. It is what our employees use to enter all collected crime information and then manage these cases for follow-up investigation and eventual submission to local, state, and federal prosecutors. Our organizational efficiency is fully dependent upon the usability and functionality of this critical software solution. The Police Department procured its current RMS nearly 20 years ago, and we are now seeking a new solution that can provide a number of technological improvements and efficiencies that have been introduced during the past several years. These include, but are not limited to, an intuitive web-based platform, comprehensive case management capabilities, crash reporting with an established (application programming interface) API for direct crash data retrieval from TxDOT, integrated citizen online reporting, and automatic submission of crime data to N-DEx for investigative collaboration with other law enforcement agencies.
Replacement of RMS with the best available solution is essential for continued success of the police department, and staff recommends we proceed with this expenditure for professional services. Failure to support this effort will diminish the department’s ability to most effectively fulfill its mission.