The City's financial system, JD Edwards, requires an update to align with contemporary technological standards and aid in safeguarding the City against evolving risks. This request is crucial for maintaining financial operational currency and protecting against software obsolescence and security vulnerabilities. Upgrading to a more efficient and secure 64-bit software architecture from our outdated 32-bit is a significant aspect of this overhaul. This comprehensive upgrade is more than a technical necessity; it is essential to the City's operational integrity, performance optimization, and resilience against potential disruptions.
Quistor has proven expertise in JD Edwards technology, having approximately 20 years of experience in implementation and upgrade services. Quistor consultants are certified in Oracle JD Edwards and Oracle customer support, guaranteeing thorough service delivery. Quistor has already demonstrated proficiency in understanding the intricacies of the City's JD Edwards landscape by conducting an impact analysis of our current state and providing operational support. The City of Plano will gain numerous advantages, including accelerated product delivery, optimized resource allocation, and reduced risks through leveraging the expertise of this vendor.
Failure to award this contract would significantly impact maintaining and upgrading JD Edwards while performing normal day-to-day operations with the current resources. Without Quistor's expertise, the decision to bring the environment to the latest version without their resources leaves us vulnerable to a variety of risks. These include outdated software components leading to compatibility issues with newer applications, hindering our ability to integrate and streamline operations effectively. Additionally, performance issues may arise, impeding productivity and overall system efficiency. Quistor's methodology is tailored to address these concerns, ensuring a seamless upgrade process with minimal disruption to major projects involving JD Edwards.
Approval of this agenda item supports the City's Strategic Plan's Critical Success Factors of Excellence, Innovative, and Accountable City Government, which includes developing and implementing sustainable solutions and high-quality responsive services.
The City is exempt from the competitive bid process for the purchase as allowed by Texas Local Government Code Chapter 252 Subchapter B Section 252.022(a)(4). (City of Plano Internal Contract No. 2024-0558-X)