To approve the purchase of forty-two (42) Getac V110G7 laptops, forty-one (41) S410G5 laptops, and ancillary items for the Fire Department in the estimated amount of $330,970 from Symbiote Solutions through an existing contract; and authorizing the City Manager to execute all necessary documents. (NCPA Contract No. 01-170) Approved

July 25, 2019, the City Council approved the purchase of Getac S410 vehicle laptops for the Fire Department as part of a larger, combined purchase for the Police Department, Fire Department, and Animal Services, with an initial total cost of $1,071,035.18.

The Fire Department's current Getac S410 laptops, used for both patient care and emergency response, are at the end of their lifespan. With warranties expired and form factors no longer meeting operational needs, repairs may become costly and time-consuming, potentially impacting response times and patient care.

To address this, the department has selected two replacement solutions. For patient care, the Getac V110G7 rugged compact laptop, which can also function as a tablet, offers a more versatile option for use in vehicles, homes, and hospitals. This model comes with a 5-year warranty for reliability in demanding environments. Due to its different design, a new docking station is required for secure mounting in vehicles. Technology Solutions recommends purchasing 42 V110G7 laptops and 42 Gamber Johnson Vehicle Docks from Symbiote Solutions for $226,989.

For emergency response, the Fire Department proposes replacing the existing S410 laptops with the newer Getac S410G5 model, maintaining compatibility with current vehicle docks, thus avoiding additional costs. This model will come with a 3-year warranty. Technology Solutions recommends purchasing 41 S410G5 laptops from Symbiote Solutions for $103,981.

If this request is not approved, the Fire Department will face increased operational risks. The aging and out-of-warranty laptops are prone to failure, which could result in delays during emergency responses and expensive repairs, compromising both efficiency and safety. This would heighten the risk of service disruptions and jeopardize the safety of both firefighters and patients during critical operations.

The City is authorized to purchase from the State Contract list pursuant to Chapter 271 Subchapter D of the Texas Local Government Code and by doing so satisfies any State Law requiring local governments to seek competitive bids for items. (National Cooperative Purchasing Alliance Contract No. NCPA 01-170 / City of Plano Internal Contract No. 2025-0018-OR)

Funding for this item is available in the FY 2024-25 Fire Equipment Replacement Fund. This request is to purchase (41) Getac S410G5 laptops, (42) Getac V110G7 laptops, and (42) Gamber Johnson Vehicle Docks, in the estimated amount of $330,970, which will leave a remaining balance of $1,058,830 for future equipment replacement expenditures.

Approval of this purchase will support the City's Strategic Plan Critical Success Factors of being an Excellent, Innovative, and Accountable City Government with Safe, Vibrant Neighborhoods.